Blind Spot af Steve Diller; Nathan Shedroff; Sean SauberSignatur: 1075 D
ISBN: 9781933820699
Udgivelsesdato: 2016-11-02
Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations--from Disney to Instagram--innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business--and even your shareholders.